Job Role : Dell
Eligibility : Any Graduation
Experience : Freshers/Experienced (0 to 4 years)
Job Location : Bangalore
Company Profile :
Dell empowers countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Job Description :
- Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software.
- Responsible for providing telephone support for customers on operation or maintenance of Dell products.
- Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
- Responsible for EWS, Total solutions, YTT and In warranty extension sales.
Performs work in accordance to standardized policies and procedures.
Eligibility Criteria :
- 0 to 4 years of relevant work experience required.
- Graduate freshers and experienced or Undergrad with 1 year of International Call Center Voice experience or 2 yrs of domestic experience.
- Should be willing to work in shifts in a 24×7 work environment.
- Should be residing within Transport Boundaries.
How To Apply :
Interested candiadates can forward resumes to [email protected]
To apply for this job email your details to email@example.com